Privacy Policy

1. GENERAL

1.1 This Privacy Policy describes how Perfect Technical Works & Landscaping LLC, its branches and related entities (the “Company”, “We”, “Us” or “Our”), is committed to ensuring the protection and privacy of personal data and information of users accessing our website https://perfectdxb.ae and using our services (“Website” and “Services”).

We process personal data in compliance with all applicable data protection laws and regulations in the United Arab Emirates. Any personal data collected is processed solely for the purposes described in this Privacy Policy. This policy applies regardless of how you access our Website or Services.

1.2 This Privacy Policy explains how we collect, use, store, and protect the personal data and information you voluntarily provide through your use of the Website and Services. Unless otherwise stated, it also applies to any other personal data you choose to provide while interacting with us.

1.3 By accessing or using our Website and Services, you agree to the collection and use of your personal data as outlined in this Privacy Policy. You may browse our Website without providing personal information; however, failure to provide certain information may prevent you from accessing specific features or services. We collect personal data only when it is relevant, necessary, and for legitimate business purposes.

1.4 If you contact us via email, phone, WhatsApp, social media platforms (including Facebook and Instagram), or through the “Contact Us” forms on our Website, you may voluntarily provide personal data. By doing so, you consent to our use of that information in accordance with this Privacy Policy.

2. PRIVACY POLICY ACCEPTANCE

2.1 By using our Website and Services, you signify your unconditional acceptance of this Privacy Policy. If you do not agree with any part of this policy, your sole remedy is to discontinue use of the Website and Services. Continued access or use constitutes confirmation that you have read, understood, and accepted this policy. We reserve the right to amend this Privacy Policy at any time.

2.2 Any provisions of this Privacy Policy that by their nature should survive termination shall remain in effect. Failure by us to enforce any right shall not be considered a waiver of such rights.

3. INFORMATION WE COLLECT ABOUT YOU

3.1 We may collect and store personal data and information that you submit when you use our Website or Services, including when you submit an inquiry or request a quotation. The type of information collected depends on the nature of your interaction with us

3.2 We may automatically collect information when you access our Website, including through cookies and similar technologies. This information may include: We may automatically collect information when you access our Website, including through cookies and similar technologies. This information may include:

Full name or company name
Email address and phone number
Location or project area
Service requirements
Estimated budget
Preferred contact time
IP address, browser type, device information
Website usage and interaction data

4. HOW WE USE YOUR INFORMATION

4.1 Personal data and information collected may be used for the following purposes:

To respond to inquiries and provide customer support
To provide quotations, consultations, and services
To manage contracts and service requests
To improve our Website, services, and customer experience
To monitor Website performance and usage
To prevent fraud, misuse, or illegal activity
To send marketing communications where consent has been provided
To comply with legal and regulatory obligations

5. HOW TO OPT-OUT

5.1 You may opt out of receiving marketing communications at any time by:

Using the unsubscribe option in our emails or messages; or
Contacting us directly via email at inquiry@perfectdxb.ae

5.2 We will process opt-out requests as soon as reasonably practicable.

6. HOW WE SHARE YOUR DATA AND INFORMATION

6.1 We may share your personal data only in the following circumstances:
A. Third-Party Service Providers
We may share data with trusted third-party service providers who assist us with website hosting, analytics, marketing, or customer communications. These parties are contractually obligated to protect your data and use it only for authorized purposes.
B. Business Transfers
In the event of a merger, sale, or transfer of all or part of our business, personal data may be transferred as part of that transaction.
C. Group Companies
Where applicable, personal data may be shared within affiliated entities for the same purposes outlined in this policy.

7. WHERE WE STORE YOUR PERSONAL INFORMATION

7.1 Your personal data may be stored or processed within or outside the UAE. By submitting your personal data, you consent to such transfer, storage, and processing.

7.2 While we take reasonable technical and organizational measures to safeguard your data, transmission over the internet is not completely secure. We cannot guarantee absolute security of transmitted data.

7.3 We maintain appropriate safeguards and may request verification of identity before disclosing personal data.

8. ACCESS TO AND UPDATES OF PERSONAL INFORMATION

8.1 You have the right to request access to, correction of, or deletion of your personal data held by us, subject to applicable laws. Requests can be made by contacting us using the details below.

9. GENERAL

9.1 We may update this Privacy Policy from time to time without prior notice. Continued use of the Website indicates acceptance of the updated policy. We recommend reviewing this page periodically.